Refund policy

We offer returns and exchanges for customer convenience. Victoria Butterfly Gardens reserves the right to refuse a refund or exchange of any purchased product. All purchases are final after 14 days of the original purchase.

Exchanges

For an exchange of a purchased product, you must present the original sales receipt and the unopened and un-tampered product. Your exchange will act as a credit towards your final purchase.

Refunds

For refund of a purchased product, you must present the original sales receipt and the unopened and un-tampered product.